Would the following automation help you?
Record date and time of telephone calls,
Deal with staff on call and rotas,
Track faults and the work in hand,
Monitor the time repairs are taking,
Maintain records of completed work,
Display external useful information,
Automate fax, Email or Intranet reporting,
Seek can provide these facilities.
Download Brochure PDF format
control-room.pdf
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• FAST OPERATIONS Process calls with the minimum of operational effort using built in
dialler, rotas and work recording.
• AUTOMATED DIALLING
Built in dialler allows "Mouse Click" dialling of
calls.
• AUTOMATED RECORDING
Standard fault codes allows operators to record faults, work
progress and completion information.
• TASK TRACKING
Work progress is tracked and monitored, Alarms can watch for
critical completion times. |
