Notes
Slide Show
Outline
1
Seek Lone Working

  • Lone Worker
  • &
  • Location Manager


2
Lone Worker Design
  • Objectives;-
    • Simple Operation & Minimise training
    • Uniform for all users
    • Security of operation
    • Normal & Higher risk users
    • Operate from any telephone
    • Control room simplification
    • Semi automated operation
    • Alarm fallback response
    • Management Information and audit trail

3
Modules

  • Telephony module
    • Dial in from any tone telephone
    • Record information
    • Setup monitor times
    • Renew monitoring
    • Reminders
  • Higher risk Module
    • GPS Satellite location
    • Emergency button
    • Emergency escalation process
    • GPS track history
    • GPS Tracking
    • Geo fencing (Proscribe Go or No Go areas)
4
Implementation – Simple Operation
  • Simple Operation & Minimise training


    • Calling line identification
    • Recorded names
    • Personal code
    • Standardised times
    • Voice messaging
    • Monitor times,1 & 2 hours or 15 to 120 minutes
    • Time out reminders
    • Renewal or cancel

5
Implementation – Consistent for Users
  • Consistent for all Users


    • Same process for all users
    • Same training
    • Any telephone
    • Recorded message
    • Set up monitor time
    • GPS telephone recognised
    • Automatic GPS fix
    • Change message
    • Renew or cancel






6
Implementation - Security
  • Security of Operations
    • Calling Line Identification
    • Repeat back Name and Code
    • Play back message
    • Confirm timings
    • Centralised timings
    • Automated escalation
    • Automated alarm processing
    • Watchdog option



7
Implementation – Normal - High Risk
  • Normal risk users
    • Dial in
  • Record Message
    • To assist location
    • Dial from any telephone
  • Higher Risk
    • GPS telephone
    • Automated Position check on login
    • Emergency button with escalation
    • Timed tracking
    • Escalation messages
    • Locate nearest resource


8
Satellite Location
  • High Risk Users
    • Panic Button
    • GPS Location
    • Splash resistant
    • History download
    • Rapid Tracking
    • Geo fencing
    • Alarm only version
    • Vehicle version
    • Equipment version

9
Emergency Location GPS
  • High risk users
    • Panic button
    • GPS location
    • Tracking history
    • Escalation
10
Implementation - Alarms
  • Alarms
    • Audible alarms
    • Visual Alarms
  • No response escalation
    • Dials escalation number
    • Plays name and message
    • Acceptance by called person
  • Escalation lists
  • SMS text escalation
    • Network Alarms
11
Facilities
  • Operational facilities
    • Update Fix
    • History database
    • History Mobile
    • Send text message
    • Mobile setup
    • Job list
    • Aerial Photo
    • Find nearest
    • Phone book
    • Distance
    • GSM location
    • Lone Worker buffer


12
Control Room
  • Control room
    • Location display
    • Play messages
    • Automated dialling
    • Escalation lists
  • Semi automated operation
    • Time out reminders
    • GPS location
    • No response
      escalation
13
Management Information
  • Management Information
    • Lone Worker log
    • Audit trail Log file
    • Voice message archive
    • Call logs
    • Export
    • Analysis


14
Management Reporting
  • Reporting
    • Automated log recording
    • Automated message recording
  • Pre-set
    • Daily
    • Ignores
    • At risk
  • Transmission
    • Fax
    • Email
    • Intranet
    • Workstation
15
Automated Dialling
  • Screen dialler
    • Dial direct from screen
    • Monitor progress of call
    • Lift handset to speak
    • Replace handset to end call
  • No more looking up numbers
  • No more finger dialling
  • Headset option
16
Intranet Server
  • Seek via Intranet
    • View Lone Workers
    • Send Messages
    • Update data
    • View log files
  • Custom Reports
    • Team leader
    • Site
    • Date
    • Staff Graphical displays


17
Linked System
  • Telemetry
  • Corporate data
  • Outstations
  • Intranet
  • Team Leaders
  • Manage work
  • Reporting & analysis
18
Support
  • Normal
    • Working days  9am to 5pm
    • Telephone
    • Online
    • Supplied hardware.-  Dialler
  • Higher levels available
  • Tailoring and customisation
  • Evolution as requirements change
19
CONTACTS
  • Chris Whitaker



    • Tel 01707874494
    • Fax 01707874494
    • Email chris@bandwassociates.co.uk
    • WEB www.bandwassociates.co.uk